Who we are
We are a licensed California Real Estate Brokerage Corporation (LJHF) doing business as “Crest Wave Realty” and “La Jolla Home Finder”
- James R. Holland, Owner/Broker of Record
- CA DRE License 01915321
- 5672 Soledad Mountain Road
La Jolla, CA 92037
What personal data we collect and why we collect it
With permission, we collect personal data from users and site visitors. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
The purpose of data collection may include saved property searches, home valuation requests, buyer questionnaires and request for information.
By default, WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Various contact forms are used, including Google Forms, MailChimp subscription Forms, and Bloom Optin Forms, Contact Forms are retained for customer service purposes for up to a period of 3-years, but we do not use the information submitted through them for marketing purposes.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We utilize Google Analytics Dashboard from WordPress (GADWP) on our website. According to Google Analytics terms of service (TOS), Analytics customers are prohibited from sending personal information to Google.
By default, the GADWP plugin doesn’t send this type of data to Google. Regarding IP addresses (which can also be considered PII in certain circumstances), Google Analytics reports don’t include nor display such information.
Who we share your data with
- PNC Bank
- Lawyers Title & Escrow
By default, WordPress does not share any personal data with anyone.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
- For all questions or concerns, contact:
- James R. Holland
- James R. Holland
How we protect your data
- We utilize Wordfence Premium to scan for threats and provide firewall protection
- We use SSL/HTTPS throughout our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
What data breach procedures we have in place
In case of a data breach, System administrators will go through affected users and will attempt to reset passwords if needed after informing the user.